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ClassicCruiser: Shop for Custom Accessories for your Metric Cruiser and Harley Davidson Motorcycle
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About Us

ClassicCruiser wants to make finding custom parts for your motorcycle easy. Established in 2000, we continue to expand the features of our web site and the depth of our product catalog. Our store is located on the web. We have no physical store front, and that allows us to bring you the best parts at the best prices. That doesn't mean we're not here to help. We have an extensive support section on our web site that allows you to find instruction manuals, track your order, and ask us questions directly.

Click here to view our additional contact information.

Fitment Disclaimer

Our website is designed to make finding parts that fit YOUR bike easy. We are constantly updating our catalog data to reflect the most current applications for each part. If you cannot find parts for your specific bike YEAR, try searching without it....we may not have all our parts updated to include your bike YEAR yet.

If you find a part that lists your bike MODEL, but not your bike YEAR, contact us to confirm fitment.

We get our fitment information from the product manufacturers and distributors. Product fitment is based on the STOCK version of the bikes listed. If you have already added accessories to your bike, use some common sense about how a product listed on our site might interfere with your custom configuration. If you have any concerns please feel free to contact us or the manufacturer.

Products listed as "Universal" do not necessarily mean that they fit every bike produced. It only means that the product was not designed to be used with a specific set of bikes. Some modification may be needed to fit your specific bike. Use common sense regarding these products. If you have additional questions about the size of a product, or how it attaches, please contact us or the manufacturer.

 Free Shipping

Items that ship free are clearly indicated with the label. Free shipping applies only to the 48 contigious United States. ClassicCruiser reserves the right to choose the method of free shipment, but in almost all cases, items are shipped standard ground shipping. Shipping charges for items that do NOT have the indicator can be viewed when they are added to your cart.

Domestic Shipping

As a matter of policy, ClassicCruiser.com will ship anywhere in the world. We know that prompt shipping and delivery of your order are important to you. We also shop and buy online and understand how frustrating it can be to receive an order late or damaged. Unless you specify otherwise, all domestic orders will be shipped by UPS Ground Domestic Shipping. Orders outside the continental United States are handled as international orders.

International Shipping

All orders shipped to international locations are shipped using Express UPS. Our customer service department will calculate the UPS shipping charges once you place your order. You will receive an email notification when the calculation is available online for your approval. You can at that time approve the shipping charges to continue the processing of your order, or decline the charges to cancel your order. There is no fee for cancelling your order prior to shipment. International orders may take several days to process and there may be additional duty charges and brief delays in customs. Any location outside the continental United States is handled as an international order.

Sales Tax

A sales tax of 8.25% will be automatically added to orders shipped to addresses in Texas. This tax, when applicable, will be charged to your card once your order ships.

 Cancellations

To make the process of canceling your order quicker and easier, use our online request process to cancel an order item.

Click here to go to the Online Cancellation Request Process.

Returning Merchandise

ClassicCruiser.com stands behind the products it sells and will accept returns in most circumstances. To make the process of returning merchandise quicker and easier, use our online return request process to get authorization to return the item.

Click here to go to the Online Return Request Process.

Merchandise Return Policy

  1. Received the wrong product(s)?

    If we make an error on the item(s) we ship to you we will happily incur all shipping costs relating to the error. Notify us within 15 days of receipt using the online request form. Our support department will contact you with further instructions for picking up the incorrect item and replacing it with the correct one at no charge to you.

  2. Damage during Shipping?

    If the item is damaged during shipment, you must notify us within 5 days of receipt using the online request form. After we are notified, you must then hold the damaged item for inspection by the carrier (UPS, Fed Ex, USPS, etc.).

  3. Defective Merchandise or Missing Pieces?

    If there is a defect in the manufacturing process, materials and/or workmanship of the item, or missing pieces, you must notify us within 5 days of receipt using the online request form. Our support department will contact you with further instructions for replacement of any defective or missing product. After 15 days, or if the item has been installed, please refer to the manufacturer and their warranties and guarantees for remedy.

  4. Need a different size?

    If you want to exchange the size of a rider apparel or helmets, notify us within 15 days of receipt using the online request form. Our support department will contact you with instructions for exchanging the item for a different size. Customers will be responsible for return shipping on size exchanges. If you do not exchange for a different size, a 15% restocking fee will be applied to your refund.

  5. Other Returns

    If you are not satisfied with the item for any other reason, you must notify us within 15 days of receipt using the online request form . Our support department will contact you with further instructions. A 15% restocking fee will be charged, but will not exceed $50.

  • ClassicCruiser.com will only accept returned items that have been authorized by our claims department. ClassicCruiser.com is not liable for items returned without authorization. DO NOT return items to the sender address on your package - it will not be accepted.

  • ClassicCruiser will not accept returned merchandise that has been installed or modified regardless of the reason. Helmets and windshields must still have their protective film still in place.

  • Items shipped back to us as returns must be insured for their full value. If they are damaged during shipment back to us and are uninsured, the loss is the customer's responsibility.
Our Commitment To Privacy

At ClassicCruiser.com, your privacy is important to us. We have published this privacy statement to better inform our visitors and clients of our commitment to maintaining your confidence and trust. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

  • Basic Confidentiality Policy

    It is ClassicCruiser’s policy that personal information, such as your name, physical or e-mail address and/or phone/fax numbers is private and confidential information. Accordingly, the information you provide to us, is accessible only by designated and trained staff and used only for the purpose of contacting you or fulfilling your order requests.

  • The Information We Collect

    This notice applies to all information collected or submitted on the ClassicCruiser.com website. On some pages, you can order products, make requests, and write to us. The types of personal information collected in these pages are:
    • Name
    • Address
    • Email address
    • Phone number
    • Credit/Debit Card Information
    • [Etc.]


  • The Way We Use Information

    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties. We use non-identifying and aggregate information to better tailor our website to your needs and desires. For example, we may tell a potential advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our upcoming registration form, but we will not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

  • Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The bottom line is that your transactions and personal data with ClassicCruiser are safe, secure and confidential. Period!

  • Limitations to Our Privacy Policy

    In an effort to better serve you, this site also contains links to other sites on the internet. ClassicCruiser however is not responsible for the privacy policies and practices of such other sites.
 Product Reviews

ClassicCruiser.com has arranged with PowerReviews, Inc. (d/b/a Buzzillions) ("PowerReviews") to facilitate the collection of customer product reviews on products sold by ClassicCruiser.com. When you submit a product review to ClassicCruiser.com, you are also subject to PowerReviews' terms of use and privacy policies (see http://www.buzzillions.com/public/legal/index_en_US.html). Accordingly, you should review those policies prior to submitting a review. Also, reviews you submit may be posted on both http://www.Buzzillions.com and our site.

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